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PhonePe actively fosters LGBTQIA inclusion, emphasizing diverse identities and community support through innovative initiatives and workplace policies.

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PhonePe’s Commitment to LGBTQIA Inclusion

At PhonePe, the mission of creating an inclusive workplace goes beyond legalities and statistics. This progressive organization is committed to building an environment where every employee feels a sense of belonging, can express their true selves, and where all identities are cherished and celebrated. In today’s ever-evolving world, the importance of inclusivity cannot be overstated, especially within corporate structures.

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The Journey of Inclusion

The journey towards fostering a truly inclusive workplace at PhonePe is rooted in the belief that diversity breeds innovation. Every individual—regardless of their identity, including sexual orientation and gender identity—deserves to thrive. PhonePe exemplifies that commitment with its comprehensive people-first initiatives designed to support the LGBTQIA community.

Inclusive Policies and Support Systems

At the heart of PhonePe’s inclusive mission lies its people-centric policies. These guidelines are crafted to be inclusive and gender-neutral, acknowledging that families and identities come in various forms. Key aspects of these policies include:

• Medical Insurance for Same-Sex Partners: Recognizing that love knows no bounds, PhonePe provides medical insurance that covers same-sex partners.
• Gender Affirmation Procedures: Supporting all forms of identity, the company facilitates gender affirmation procedures for employees in transition.
• Parental Leave for All: PhonePe’s parental leave policies extend to both adoptive and queer parents, offering support for diverse family structures.

Moreover, PhonePe provides access to 1:1 counseling with queer-affirmative therapists and conducts peer-led Queer Support Groups (QSGs) to foster community and emotional well-being.

Employee Resource Groups: “Queer and Here”

The organization proudly features an Employee Resource Group (ERG) called “Queer and Here,” which includes active PhonePe-rs from the LGBTQIA community. This ERG not only engages in regular discussions about connection and visibility but also organizes events that boost morale and inclusivity within the workplace.

Burhanuddin Kesury of the Online Merchants Team, an out and proud PhonePe-r, shared, “The formation of the ERG was a chance to be part of something I always dreamed of—doing something better for the community. The ERG has boosted my confidence to be open at my workplace.”

Creating Safe Spaces

Safety and support are fundamental at PhonePe. Consequently, the organization has established a Safe Space initiative, offering a confidential area where members of the LGBTQIA community can engage in open dialogue, seek assistance, and find支持. These sessions, facilitated by trained members of the Diversity & Inclusion (D&I) team, respect complete privacy and focus on building trust among participants.

Allyship, an essential part of inclusion, is actively promoted at PhonePe. Regular training sessions about breaking biases and webinars focused on LGBTQ+ allyship are provided in collaboration with the wellness partner Silver Oak. Resources, including an Allyship Handbook and an LGBTQIA+ Manager Toolkit, equip employees and leaders with the knowledge to become effective allies.

Annual Pride Readiness Survey

Understanding the landscape of inclusivity is paramount for PhonePe. They conduct an annual LGBTQ+ Readiness Survey, which evaluates awareness, comfort levels, and the organization’s overall preparedness to support the LGBTQIA community. This initiative underscores their commitment to constant improvement and active allyship.

Celebrating Pride at PhonePe

June is a vibrant month at PhonePe, as it marks Pride Month—a time for connection, celebration, and reflection on LGBTQIA identities. This year, the theme “Belong, Thrive!” encompassed the essence of their initiatives.

Pride Month kicked off with a poignant theatrical performance titled Sam-Aaj, a touching exploration of self-discovery, love, and acceptance communicated through poetry, dance, and music.

Sushma Jayaram from the Engineering Team remarked on the experience, stating, “The performances were powerful and relatable, exploring themes familiar to anyone who’s ever struggled to be accepted.”

Later events included networking evenings for LGBTQ+ employees, offering a safe space for sharing experiences and deepening connections. Activities such as a Pride-themed photo booth, LGBTQ+ quizzes, and a special Pride lunch created an atmosphere filled with joy and acceptance.

Mohit Singh from the Product Operations team expressed gratitude, saying, “Witnessing Pride month, three years in a row, has been a highlight. The inclusive culture, supportive leaders, and thoughtful events have allowed me to thrive professionally and personally.”

Commitment to Continuous Improvement

Inclusivity is an ongoing journey, and at PhonePe, the commitment to this cause is deep-rooted. The organization actively learns, listens, and adapts to ensure every employee feels valued and accepted. Pride Month serves as a powerful reminder of how far PhonePe has come and sparks motivation for the journey that lies ahead.

PhonePe continues to shine a light on LGBTQIA inclusion, making strides towards a future where everyone, regardless of identity, truly belongs.

(Disclaimer: The views and opinions expressed in this article are those of the author and do not necessarily reflect the views of any external publication.)

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